Terms of Service

Last Updated: December 10, 2024

These Terms of Service ("Terms," "Agreement") govern your access to and use of the services provided by Tronify Energy Solutions LLC ("Tronify," "we," "us," or "our"), including our website at tronify.rent and all related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

1. Acceptance of Terms

By accessing or using Tronify's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Tronify Energy Solutions LLC.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

2.1 Service Overview

Tronify provides energy rental services for the TRON blockchain network. Our services facilitate energy delegation to reduce transaction costs for TRON-based operations through automated resource management.

2.2 Non-Custodial Nature

Our service is strictly non-custodial. We do not hold, custody, or control your cryptocurrency funds or private keys. You maintain complete control of your digital assets at all times. We only facilitate energy delegation through smart contracts and blockchain mechanisms.

3. Eligibility and Account Requirements

3.1 Age Requirement

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement.

3.2 Legal Capacity

You must have the legal capacity to enter into binding contracts. You represent that:

• You are not prohibited from using our services under applicable laws
• You comply with all laws and regulations in your jurisdiction
• Your use of our services does not violate any laws or regulations
• You have the right and authority to use any wallet addresses you connect

3.3 Geographic Restrictions

Our services may not be available in all jurisdictions. You are responsible for ensuring that your use of our services complies with local laws and regulations. We reserve the right to restrict access from certain jurisdictions.

3.4 Account Security

If you create an account, you are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Keeping your contact information current and accurate

4. User Responsibilities

4.1 Wallet Security

You are solely responsible for:

• Securing your cryptocurrency wallet and private keys
• All transactions made from your wallet
• Verifying wallet addresses before transactions
• Understanding blockchain transaction finality

4.2 Compliance

You agree to:

• Comply with all applicable laws, regulations, and ordinances
• Not use our services for any illegal or unauthorized purpose
• Provide accurate and truthful information
• Promptly update any information that changes
• Pay all taxes associated with your use of our services

4.3 Prohibited Activities

You agree not to:

• Use our services to violate any laws or regulations
• Engage in market manipulation or fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems (bots) without authorization
• Reverse engineer or decompile our software

5. Prohibited Uses

You may not use our services for any of the following purposes:

• Illegal Activities: Money laundering, terrorist financing, fraud, or any illegal purpose
• Violation of Rights: Infringing intellectual property or privacy rights
• Harmful Activities: Distributing malware, viruses, or harmful code
• Market Manipulation: Price manipulation, wash trading, or spoofing
• Unauthorized Access: Hacking, phishing, or unauthorized system access
• Abuse: Harassing, threatening, or abusing other users or staff
• Sanctions Violations: Using services from sanctioned countries or entities

6. Pricing and Payment

6.1 Pricing Structure

Our pricing is based on a pay-as-you-go model. Prices are displayed before purchase and may vary based on:

• Current TRON network conditions
• Energy market rates
• Rental duration selected
• Volume discounts (if applicable)

6.2 Price Changes

We reserve the right to modify our pricing at any time. Price changes will not affect services already purchased. Current prices are always displayed on our website.

6.3 Payment Terms

Payment is required before service delivery. We accept cryptocurrency payments (TRX) through compatible wallets. All payments are final once energy has been delegated.

6.4 No Hidden Fees

We do not charge setup fees, monthly fees, or hidden charges. The price displayed at checkout is the final price you pay.

6.5 Transaction Fees

You are responsible for any blockchain network fees (gas fees) associated with your transactions. These fees are separate from our service fees and go directly to the blockchain network.

7. Refund and Cancellation Policy

7.1 General Policy

Due to the nature of blockchain transactions, all sales are generally final once energy has been delegated to your wallet address.

7.2 Partial Refunds

Partial refunds may be available for unused energy based on remaining rental time:

• Refund requests must be made within 24 hours of purchase
• Only unused energy is eligible for refund
• Refunds are calculated pro-rata based on remaining time
• A processing fee may apply

7.3 Service Failure Refunds

If we fail to deliver energy due to technical issues on our end, you are entitled to a full refund. Contact our support team within 48 hours of the failed transaction.

7.4 Refund Process

To request a refund:

1. Contact support@tronify.rent within the specified timeframe
2. Provide transaction details and reason for refund
3. Allow up to 5-7 business days for review
4. Approved refunds are processed within 10 business days

7.5 No Refunds

Refunds are not available for:

• Energy already consumed or used in transactions
• Expired rental periods
• Change of mind after energy delegation
• User error (wrong wallet address, etc.)
• Violations of these Terms

8. Service Availability and Modifications

8.1 Service Uptime

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted service. Our services may be temporarily unavailable due to:

• Scheduled maintenance (announced in advance)
• Emergency maintenance
• Technical issues beyond our control
• TRON network issues or congestion
• Force majeure events

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We will make commercially reasonable efforts to notify users of significant changes.

8.3 No Liability for Downtime

We are not liable for any losses, damages, or inconvenience resulting from service interruptions, delays, or technical issues.

9. Intellectual Property Rights

9.1 Our Property

All content, trademarks, service marks, logos, and intellectual property on our platform are owned by Tronify Energy Solutions LLC or our licensors. This includes:

• Website design and layout
• Software and source code
• Text, graphics, and images
• Tronify brand name and logo
• API documentation and specifications

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include:

• Resale or commercial use of our services
• Copying or reproducing our content
• Modification or derivative works
• Use of our trademarks without permission

9.3 Copyright Complaints

If you believe your copyright has been infringed, contact us at legal@tronify.rent with detailed information about the alleged infringement.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that services will be uninterrupted or error-free
• Warranties regarding accuracy, reliability, or completeness
• Warranties that defects will be corrected

10.2 No Financial Advice

We do not provide financial, investment, tax, or legal advice. All information on our platform is for informational purposes only. You should consult qualified professionals before making financial decisions.

10.3 Blockchain Risks

You acknowledge and accept the following risks associated with blockchain technology:

• Irreversible Transactions: Blockchain transactions cannot be reversed
• Volatility: Cryptocurrency prices are highly volatile
• Network Risks: TRON network may experience delays or failures
• Regulatory Uncertainty: Cryptocurrency regulations may change
• Technical Complexity: Blockchain technology carries inherent technical risks

10.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our maximum liability is limited to the amount you paid for services in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not liable for lost profits, data, or business opportunities
• We are not liable for third-party actions or blockchain network issues

11. Indemnification

You agree to indemnify, defend, and hold harmless Tronify Energy Solutions LLC, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of any third-party rights
• Your negligence or willful misconduct

12. Termination

12.1 Termination by You

You may stop using our services at any time. If you have an account, you may request account deletion by contacting support@tronify.rent.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Risk to our services or other users
• Prolonged inactivity
• Compliance with legal requirements

12.3 Effect of Termination

Upon termination:

• Your right to use our services immediately ceases
• We may delete your account and data (subject to legal requirements)
• Sections of these Terms that should survive termination will remain in effect
• No refunds will be provided for violations of Terms

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law provisions.

13.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Orange County, Florida. You consent to the jurisdiction of these courts.

13.3 Informal Resolution

Before filing a legal claim, you agree to contact us at legal@tronify.rent to attempt to resolve the dispute informally. Provide a detailed description of the dispute and your proposed resolution.

13.4 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law. The arbitration will take place in Orange County, Florida.

13.5 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action. Neither you nor Tronify will participate in a class action or class-wide arbitration.

13.6 Time Limitation

Any claim must be brought within one (1) year after the claim arises, or it will be permanently barred.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email notification (if you have an account)
• Displaying a prominent notice on our website

Your continued use of our services after changes take effect constitutes acceptance of the modified Terms. If you do not agree with the changes, you must stop using our services.

15. Contact Information

If you have questions about these Terms or need to contact us for legal matters:

Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Tronify regarding our services.

Severability: If any provision of these Terms is found invalid, the remaining provisions remain in effect.

Waiver: Our failure to enforce any right or provision does not constitute a waiver.

Assignment: You may not assign these Terms without our consent. We may assign our rights without restriction.

Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.